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Need IT support or a phone, laptop, or PC repair? Emmitech Services provides expert tech repairs & IT support in Shepton Mallet and beyond. Fast service with free collection & delivery – Book today! Device Repairs Repair a device Fast Repairs We pride ourselves in providing reliable and fast repairs Callout Service We offer a FREE collection & delivery service or in person support for customers in our service area Friendly Service We're here to help with a smile Sarah, Castle Cary "Fantastic service highly recommend - worked miracles on a broken notebook - my daughters over the moon! Thank you Mitch" Why choose us? At Emmitech, we deliver reliable, professional, and affordable tech solutions tailored to your needs. We specialise in phone and tablet repairs, computer upgrades, IT Support, and custom PC builds. With clear pricing, fast turnaround times, and a commitment to customer satisfaction, we take pride in providing dependable and expert IT services. Choose Emmitech for tech support that’s friendly and focused on you. Find out more Follow us on Instagram @emmitechservicesuk Load More

Send your device to Emmitech Services for expert mail-in repairs. Secure, reliable, and hassle-free service with fast diagnostics. Ship today! Frequently asked questions 🔧 Device, Phone & Microsoldering Repairs Q1. Do you fix phones that won’t turn on or have water damage? Yes! We specialize in board-level repairs and liquid damage recovery. If your device isn’t powering on or another shop said it’s unfixable, bring it to us — we offer microsoldering services across Frome, Glastonbury, Shepton Mallet, and nearby villages. Q2. Can you repair iPhones and Android phones? Absolutely. We repair all major mobile brands including iPhones, Samsungs, Google Pixels, and more. Whether it’s a screen replacement, battery issue, or charging port fault, we can fix it — often same-day. Q3. What is microsoldering and when is it needed? Microsoldering involves repairing tiny components directly on a device's motherboard. It’s often used to fix phones with no power, data recovery issues, or charging problems — cases where other shops might give up. 💻 Laptop & Computer Services Q4. My laptop won’t switch on — can you help? Yes. This is one of the most common issues we see. We can diagnose and fix power faults, faulty RAM, dead motherboards, SSD issues, and more. We also offer free collection from Bruton, Nunney, Catch, and surrounding villages. Q5. My laptop is overheating and running slow — is it repairable? Definitely. We can clean and repaste your system, upgrade your hard drive to a solid-state drive (SSD), and boost RAM. Many slow laptops from Wells or Street just need a proper service. Q6. Can you recover files from a broken laptop or phone? Yes. We offer data recovery services for laptops, phones, and USBs — even if the device won’t turn on. Whether it’s business files, schoolwork, or photos, we’ll do everything we can to retrieve your data safely. 🖥️ Custom PCs & Support Q7. Do you build custom PCs for gaming or work? Yes — we build fully customized PCs for gamers, streamers, designers, and businesses. From performance builds to budget-friendly upgrades, we’ll work with you to design the perfect machine. Q8. Do you offer lessons for people who aren't confident with technology? We do. We provide patient, friendly tech training for beginners and elderly users in Shepton Mallet, Frome, and the surrounding area. Whether you're learning to send emails, use Word, or navigate your device, we’ll help you feel confident. 📍 Location, Availability & Services Q9. Where are you based and which areas do you serve? We’re based in Evercreech, just outside Shepton Mallet. We cover: Frome Glastonbury Wells Street Bruton Nunney Catch Pilton Surrounding Somerset & Wiltshire villages Q10. Do you offer free collection and delivery? Yes — we offer free collection and return for customers in our local coverage area. Just let us know your postcode and we’ll arrange everything. Q11. What are your opening hours? We’re open Monday to Sunday, 9:00 AM to 9:00 PM — including evenings. We understand tech emergencies don’t stick to a 9–5 schedule. 💷 Pricing, Diagnostics & Turnaround Q12. How much is your diagnostic fee? We charge a £35 diagnostic fee, which is fully deducted from the final price if you proceed with the repair. You'll always get a clear quote before we go ahead with any work. Q13. How long do repairs usually take? Most phone repairs are done the same day. For laptops and more complex jobs like microsoldering, turnaround is usually 1–3 working days. We’ll keep you updated at every step.

See what customers in Shepton Mallet, Frome, Wells and beyond are saying about our phone, PC and IT repair services Reviews from our customers Our Clients Say "One of the nicest customer interactions i’ve ever had, sorted my PS5 right out for me, exceptional price as well would and will recommend" 5 ⭐️ Ryan Kay, Frome

Emmitech Services offer Phone, Tablet, Laptop and PC repairs followed by expert IT support, Upgrades, and Custom PC builds for homes and businesses in Shepton Mallet, Frome, Wells, Glastonbury, and the Mendip area. Reliable solutions, tailored to your needs. Terms and Conditions Emmitech Services Repair Risks Emmitech Services operates under UK consumer law, which includes the Consumer Rights Act 2015. This means we will always aim to provide services with reasonable care and skill, but it is important to acknowledge that electronic repairs carry inherent risks that may affect the outcome. Electronic repairs are inherently unpredictable. Your device may be beyond repair or could become permanently damaged during the repair process, rendering it unusable. Circuit board components deteriorate over time, leading to failures without warning, especially on devices exposed to liquid damage where parts may short circuit, oxidize, corrode, or rust. Repairs on devices with glued-on screens, like iPads, require prying the screen to access internal components. These screens are very delicate, and while we have extensive experience in handling them with care, there is always a small risk that the screen could crack or break during the process. Features such as Touch ID or Face ID on Apple devices may fail during the repair process and become unusable. Although uncommon, this can happen depending on the device’s condition. Laptops and all-in-one computers with integrated GPUs may fail unexpectedly, especially in older models such as the 2011 MacBooks or iMacs, as well as certain HP, Dell, and Toshiba devices that have known GPU issues. Estimates We charge a £25 diagnostic fee for all devices. This fee will be deducted from the final repair cost if the repair is successful. While we aim to be as thorough as possible with all estimates, we cannot guarantee that they will be all-inclusive or final. Diagnosing every problem in a device can often be impossible until we start the work. Our estimates may change as we service your device. If we need to update the estimate, we will contact you as soon as possible for approval before proceeding further. All changes must be approved by you before we continue. It is the customer’s responsibility to request an estimate. Upon receiving your device, we assume you want us to proceed with the repair attempt, and that you have done your due diligence to reach out for an estimate or quote beforehand. Payment Options In compliance with UK regulations, all payments must be made through bank transfer or cash. We do not accept card payments at this time. All invoices are due within 30 days of receipt. If payment is not received within this period, Emmitech Services reserves the right to recycle or sell your device to recover costs. We currently only accept bank transfer or cash for all repairs. All invoices are due within 30 days of receipt. If payment is not received within this period, your device may be recycled or sold to recover costs.. For larger amounts, customers may be asked to pay via bank transfer or cheque. All invoices are due within 30 days of receipt. If payment is not received within this period, your device may be recycled or sold to recover costs. Limited Warranty We offer a 60-day warranty on all repairs. If any issue from the original work order recurs within 60 days, we will perform the service again at no extra cost. All parts used in repairs are also covered for 60 days. This warranty does not cover new issues that develop unrelated to the original repair. *Warranty Exclusions Under the Consumer Rights Act 2015, Emmitech Services is not liable for damages that occur as a result of user negligence after the repair, nor for any issues that arise from tampering or further modifications by the customer. We do not provide warranties on: - Services using parts not purchased through Emmitech Services. - Software issues, including operating system installations or virus removal. - New problems unrelated to the original repair. - Physical or electrical damage caused by user negligence, accidental drops, exposure to liquids, etc., during the warranty period. Please note: Tampering with or damaging the device during the warranty period will void your warranty. This includes cracked screens, dents, internal damage, or attempts to open the device yourself. Warranty Repairs If your device malfunctions or fails within 60 days of repair, we will perform the repair again at no cost, provided it is related to the original work order. Refunds are not issued before an attempt to verify the claim. If your device qualifies for warranty repair, you are responsible for shipping it to us, and we will cover the return shipping. Estimate and Repair Time We aim for quick repairs, but various factors may affect the duration of your repair. Many repairs are completed within 1-48 hours, but no guarantees can be made regarding specific time frames. Replacement Parts Procedure If a service requires replacement parts, we will inform you before ordering. We will explain the parts needed, associated costs, and expected arrival times. If you prefer to hold onto your device until the parts arrive, a non-refundable deposit of 50% of the part cost will be required. Repair Attempt Fee For devices involving motherboard repairs, data recovery, or previously attempted repairs, a repair attempt fee between £30 and £80 will be charged if the repair is unsuccessful or if the device had prior work done. Data Security In line with the Data Protection Act 2018, Emmitech Services takes reasonable steps to protect your data. However, we cannot guarantee complete data security. We advise customers to back up all data before repairs, as Emmitech Services will not be liable for data loss. We cannot guarantee the security of your data. While we take precautions to protect your data, we recommend backing up all important files before bringing your device to us. We offer data backup services at an additional cost. Pickup and Storage Policy In accordance with UK law, unclaimed devices after 60 days will be considered abandoned, and Emmitech Services reserves the right to sell or recycle them to cover costs. Extended storage can be arranged for a fee of £30 per month. Free collection and delivery are available only to customers within our service area. We will store devices for up to 60 days after notifying you that the device is ready for pickup. If we do not hear from you within 60 days, we reserve the right to recycle or sell the device to recover service costs. Arrangements for extended storage can be made at £30 per month.

Emmitech Services offer: Phone, Tablet, Laptop and PC repairs followed by expert IT support, Upgrades, and Custom PC builds for homes and businesses in Shepton Mallet, Frome, Wells, Glastonbury, and the Mendip area. Reliable solutions, tailored to your needs. Repair cost: iPhone 7 Book Now Premium OLED Screen TBC Value LCD Screen TBC Battery TBC Charging Port TBC Diagnostic £30 Button TBC Earpiece TBC Selfie Camera TBC Loud Speaker TBC Main Camera TBC Software £35 Vibration TBC Microphone TBC

Emmitech Services offer Phone, Tablet, Laptop and PC repairs followed by expert IT support, Upgrades, and Custom PC builds for homes and businesses in Shepton Mallet, Frome, Wells, Glastonbury, and the Mendip area. Reliable solutions, tailored to your needs. Consoles We offer a one year warranty with all repairs completed (excluding batteries, water & accidental damage) Playstation Nintendo Switch Xbox Get in touch for a quote

Emmitech Services offer: Phone, Tablet, Laptop and PC repairs followed by expert IT support, Upgrades, and Custom PC builds for homes and businesses in Shepton Mallet, Frome, Wells, Glastonbury, and the Mendip area. Reliable solutions, tailored to your needs. Repair cost: iPhone 11 Pro Premium OLED Screen TBC Value LCD Screen TBC Battery TBC Charging Port TBC Diagnostic £30 Button TBC Earpiece TBC Selfie Camera TBC Book Now Loud Speaker TBC Main Camera TBC Software £35 Vibration TBC Microphone TBC

Emmitech Services offer Phone, Tablet, Laptop and PC repairs followed by expert IT support, Upgrades, and Custom PC builds for homes and businesses in Shepton Mallet, Frome, Wells, Glastonbury, and the Mendip area. Reliable solutions, tailored to your needs. Repair cost: iPhone 13 Mini Book Now Premium OLED Screen £200 Value LCD Screen £80 Battery £60 Charging Port £60 Diagnostic £30 Button £60 Earpiece £60 Selfie Camera £60 Loud Speaker £60 Main Camera £80 Software £35 Vibration £60 Microphone £60

Emmitech Services offer: Phone, Tablet, Laptop and PC repairs followed by expert IT support, Upgrades, and Custom PC builds for homes and businesses in Shepton Mallet, Frome, Wells, Glastonbury, and the Mendip area. Reliable solutions, tailored to your needs. Repair cost: Samsung Galaxy S20 Ultra Screen £255 Microphone £60 Battery £75 Charging Port £90 Diagnostic £30 Button £60 Earpiece £60 £60 Selfie Camera £70 Loud Speaker £60 Main Camera £85 Book Now Software £35 Vibration TBC

Emmitech Services offer: Phone, Tablet, Laptop and PC repairs followed by expert IT support, Upgrades, and Custom PC builds for homes and businesses in Shepton Mallet, Frome, Wells, Glastonbury, and the Mendip area. Reliable solutions, tailored to your needs. Repair cost: iPhone 6 Book Now Premium OLED Screen TBC Value LCD Screen TBC Battery TBC Charging Port TBC Diagnostic £30 Button TBC Earpiece TBC Selfie Camera TBC Loud Speaker TBC Main Camera TBC Software £35 Vibration TBC Microphone TBC

Emmitech Services offer Phone, Tablet, Laptop and PC repairs followed by expert IT support, Upgrades, and Custom PC builds for homes and businesses in Shepton Mallet, Frome, Wells, Glastonbury, and the Mendip area. Reliable solutions, tailored to your needs. Repair cost: iPhone 15 Plus Book Now Premium OLED Screen £210 Value LCD Screen £90 Battery £80 Charging Port £150 Diagnostic £30 Button £90 Earpiece £80 Selfie Camera £90 Loud Speaker £80 Main Camera £120 Software £35 Vibration £80 Microphone £90

Emmitech Services offer: Phone, Tablet, Laptop and PC repairs followed by expert IT support, Upgrades, and Custom PC builds for homes and businesses in Shepton Mallet, Frome, Wells, Glastonbury, and the Mendip area. Reliable solutions, tailored to your needs. Repair cost: Screen £150 Microphone £60 Samsung Galaxy S21 Battery £70 Charging Port £90 Diagnostic £30 Button £60 Earpiece £60 Selfie Camera £70 Loud Speaker £60 Main Camera £85 Book Now Software £35 Vibration TBC